Support 💖
Answers to the questions we get most, and a direct line to us when they don't cover yours.
we read every message ♡
Contact us 🎀
Email [email protected] and include your iPhone model and iOS version. We reply within two working days, usually sooner.
For purchase or refund questions Apple handles the money, so the fastest route is reportaproblem.apple.com. We can still help with anything about access to VIP content.
Finding your way around 🌸
Five tabs along the bottom: Explore (the daily drop and the sweet feed), Walls (the wallpaper gallery), Studio (preview a complete theme on a phone, then install it piece by piece), Cutie Hub (widgets and icon packs) and VIP Club (your pass, purchases, restore and settings).
Installing an icon pack 🎀
iOS has no way for an app to change icons directly, so Rose Gold Wallpapers installs Home Screen bookmarks through an Apple configuration profile that you approve yourself in Settings. The whole flow happens on your device; nothing about your apps is sent anywhere.
- In the Cutie Hub tab, open Icons, choose a pack, pick the apps you want and tap Install.
- The first time, add the Launcher shortcut when offered — it is what lets the new icons open apps without an “Open in…?” prompt.
- Safari opens and iOS says Profile Downloaded. Go to Settings, tap Profile Downloaded under your name, then Install.
- The new icons appear on your Home Screen. You can hide the original apps in the App Library.
To remove a pack: Settings › General › VPN & Device Management › the profile › Remove Profile.
Adding a widget 🧸
- Save a design in the Cutie Hub tab (or install one from a theme in the Studio).
- Touch and hold an empty spot on your Home Screen, tap +, then Add Widget, and search Rose Gold.
- Pick the size and tap Add Widget. It appears as a placeholder.
- Touch and hold the placeholder, tap Edit Widget, and choose your design.
Lock Screen widgets work the same way: touch and hold the Lock Screen, tap Customize, tap the widget area and pick Rose Gold. Each widget remembers its own design, so adding another never changes the ones you already placed.
Purchases and the VIP Club pass ✨
Restore: open the VIP Club tab and tap Restore Purchases, or open the pass from any locked item. Purchases follow your Apple Account, not your phone. A Rose Gold Wallpapers purchase made in an earlier version of the app is still honoured — restore it the same way.
Cancel a subscription: iPhone Settings › your name › Subscriptions › Rose Gold Wallpapers. Cancelling keeps access until the end of the paid period. Lifetime is a one-time purchase and has nothing to cancel.
Refunds are issued by Apple at reportaproblem.apple.com.
Saving wallpapers 🍓
Tap Save on a wallpaper and it lands in your Photos library; set it from Settings › Wallpaper or directly from Photos. The app asks only for permission to add photos, never to read them.
Your data ☁️
There is no account. Deleting the app removes everything it stored on your device; widgets and the icon profile are removed as described above. What the app does with information is in the Privacy Policy.